Why was my Mostbet bonus not credited or disappeared?

If your Mostbet bonus did not appear or suddenly disappeared, first check the bonus rules and your account status.

Do this:

Check bonus section:
- Log in to your Mostbet account.
- Go to “My Account” → “Bonuses” or “Promo”.
- See if the bonus is pending, active, used, or expired.
Confirm conditions:
- Make sure you entered the promo code correctly (if any).
- Check if you made the required minimum deposit.
- See if you missed the validity time or wagering period (common in casino and sports bonuses).
Check bet history:
- If you finished wagering or cancelled bets, the bonus may be removed automatically.
Contact support:
- Take screenshots of deposit, promo code, and bonus page.
- Contact Live Chat or email support and explain the issue clearly.

Tip: Always read the bonus terms before betting so you do not lose it by mistake.